The Company Terms and Conditions

The Marketing Compass Limited Terms and Conditions

Formal legal agreement

This is a formal legal agreement between you and The Marketing Compass Limited stating the terms that govern your use of our services (‘the service’). This agreement combined with all updates, additional terms and all of The Marketing Compass Limited’s rules and policies collectively constitute the ‘agreement’ between you and The Marketing Compass Limited.

By using our services you agree to these terms. If you do not agree to these terms please do not use the service. You must accept and abide by these terms as presented to you. Changes, additions or deletions are not acceptable.

The entire agreement

These Terms of Service specified herein constitute the entire contract between you, your company, the enterprise that you represent and The Marketing Compass Limited and govern your use of the service, superseding any prior agreements between you and The Marketing Compass Limited.

Where they conflict with any other Terms & Conditions submitted by the Client the Company Terms and Conditions will prevail. No variation to these terms are permissible without written confirmation from the Company.

‘The Company’

The Marketing Compass Limited. The Company’s representatives including administration staff and trainers are also covered by this Contract.

‘The Client’

‘The Client’: the party seeking to secure places on courses for nominees and the party itself, whether it be a Limited Company, PLC, Charity, Government department or unit, Partnership, Sole Trader or any other business or enterprise, undertaking or organisation.


The nominee is the course attendee or course delegate.

The Courses

‘The Courses’ are those published within the Company website, emails or other forms of promotional material subject to the Terms & Conditions including live events, virtual events held over the internet, and in-house training events. The courses will be presented by Nigel Temple or an alternative trainer who will be responsible for the training presentation.


Recording is not allowed during training sessions and we do not offer a recording service of live or Zoom training sessions.


The training fee per nominee will be the fee published in the literature of the Company plus VAT at the prevailing rate.


A booking is only regarded as definite when the full outstanding payment has been received prior to the training event

In-house training

In-house training fees do not include venue hire, travel or accommodation, should they be required. The fees and pre-agreed expenses are payable with bookings prior to the course start date.

Open courses

Please purchase 1 ticket for each attendee.
Up to 3 people from one enterprise can attend an open course.


Please ensure that you have the Zoom app on your computer, prior to attending a virtual course (company specific or open).

Changes to venue or presenter

The Company reserves the right to change the designated venue or presenter, or both, on any event described in its published literature or online materials. The Company reserves the right at its absolute discretion and without liability to cancel an advertised course due to insufficient bookings or through circumstances beyond the reasonable control of the Company. In which event the liability of the Company shall be limited to the return of all monies paid.

Client rights and cancellation

The Client is entitled to cancel any booking either for an open workshop including live or virtual events or for an in-house training course under the following terms only:

Over 60 working days before the event, course fees will be refunded.
Less than 60 working days are subject to full fees.
No refund of fees or transfers are allowed in the case of delegates who fail to attend.
We do not offer course refunds.

Nominee substitutions

Substitutions for original nominees may be made at any time. However the Company is to be notified of substitutions prior to course commencement.

Under no circumstances shall the Company be held responsible for any harmful act or default by its servants or agents unless such actual default is reasonably foreseeable and avoidable by the exercise of due care on behalf of the company as its employer; nor in any event shall the Company be held responsible for any loss sustained by the Client or its nominees due to burglary, theft, fire or any other cause except in so far as such loss is solely attributable to negligence of the Company’s servants or agents acting within the course of their employment.

Programmes are correct at time of going to press, however, alterations may occasionally be necessary.

The Company disclaim liability for advice given or views expressed by any tutors within the delivery of courses or in any notes or documentation provided to delegates.

The Client accepts responsibility for the behaviour of its nominees in full and undertakes to indemnify the Company against damages and/or personal injury caused to its servants, agents or property as a result of the actions or defaults of its nominees whilst on the training premises. Full details on venue will be sent with booking confirmation.

Disclaimer of Warranties and Liability Limitations

You expressly agree that your use of the service is at your sole risk. The service and all products and services delivered to you through the service are provided ‘as is’ without warranties of any kind, either express or implied including all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Your information and data

The Marketing Compass Limited shall use reasonable efforts to protect information submitted by you in connection with the services, but you acknowledge and agree that your submission of such information including your MailChimp and any othere data is at your sole risk and The Marketing Compass Limited hereby disclaims any and all liability to you for any loss or liability relating to such information in any way.


The Marketing Compass Limited does not represent or guarantee that the service will be free from loss and disclaims any liability relating thereto.

Waiver and Indemnity / GDPR

By using the service you agree to indemnify and hold The Marketing Compass Limited, its directors and employees harmless with respect to any claims arising out of your breach of this agreement including any claims that arise through GDPR (General Data Protection Regulation), your use of the service, or any action taken by The Marketing Compass Limited as part of its investigation of a suspected violation of this agreement or as a result of its finding or decision that a violation of this agreement has occurred. This means that you cannot sue or recover any damages from either Nigel Temple or The Marketing Compass Limited.

Please note that we do not offer legal advice for example regarding GDPR and we cannot accept responsibility for actions that you may take as a result of training or other services that we provide.


We are not associated with MailChimp. All trademarks acknowledged.

Thank you for reading our Terms and Conditions.